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What Insights Does LLM Research Reveal Into Human Decision Making

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Researchers are increasingly asking large language models, or LLMs, to answer surveys and play roles that human participants once filled. The appeal is easy to see, since AI responses arrive quickly and cost little. Recent LLM research trends from CUHK Business School take a closer look at this practice. Professor Philip Zhang Renyu and Professor Jenny Qianran Jin examine when simulated answers can truly mirror how people decide, prefer, and behave in social settings. Under what conditions can an LLM emulate human decisions? Insights into AI Decision Making from Recent Studies The research paper Improving behavioural alignment in LLM social simulations via context formation and navigation addresses a realistic challenge. Behavioural alignment refers to the degree of similarity between simulated behaviour and actual human behaviour in a similar scenario. Without it, a simulation may sound convincing while telling researchers very little. Getting alignment right matters because any conc...

Doing Business in China: Why Employees Still Resist AI at Work

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AI now shapes daily decisions across many companies, and managers often assume employees will embrace it once they see the benefits. That assumption falls apart in practice. Algorithm aversion, a natural distrust of computer-driven decisions, keeps workers reverting to manual habits even when a tool works well. Research from CUHK Business School 's Professor Cao Xinyu asks a sharper question: could requiring employees to use AI temporarily build lasting adoption? For companies doing business in China , this behavioural gap matters as much as the technology itself. Why AI adoption is harder than implementation Introducing an AI system and making workers depend on that system are two different things. Algorithm aversion is the situation where people do not trust algorithms because they perform as well as humans. Common reasons include: Fear of errors and who takes the blame Concern that AI diminishes their expertise Preference for familiar, manual processes A belief that AI suits onl...